multilingual coronavirus helpline

Japanese government, Local city government and some of NPO launch free multilingual COVID-19 helplines and websites.

Ministry of Health, Labor and Welfare

Japan Ministry of Health, Labor and Welfare launched websites with 11 languages,
English, Chinese, Korean, Portuguese, Spanish, Indonesian, Vietnamese, Thai, Tagalog, Nepali and very basic Japanese.

　【Website URL】 https://www.covid19-info.jp

Also, they launched toll free helpline with 7 languages,
English, Chinese, Korean, Portuguese, Spanish, Thai and Vietnamese. Available in 7days/week and schedule for each langueage as followings,

Toll Free Number (Japan domestic call only): 0120-565653

English, Chinese, Korean, Portuguese, Spanish : 9:00am-9:00pm
Thai : 9:00am-6:00pm
Vietnamese : 10:00am-7:00pm



Tokyo metro government

Tokyo Coronavirus Support Center for Foreign Residents
10:00am-5:00pm weekdays only
Very Basic Japanese, English, Chinese, Korean, Vietnamese, Nepali, Indonesian, Tagalog, Thai, Portuguese, Spanish, Franch, Cambodian, Burmese

Toll Free Number (Japan domestic call only): 0120-296-004

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